Deterministic voice intake
A configured phone path can greet the caller, collect bounded service-request details, and create a governed intake for human review.
Customer activation: held until customer-specific acceptance
Live Service Declaration
Live for sales-assisted
customer onboarding.
EZKall AI may accept and qualify prospective customers, prepare the customer agreement package, open the secure onboarding workspace, and configure production-ready core capabilities through a controlled customer-specific launch process.
Effective October 19, 2026EZKALL-LIVE-SALES-ASSISTED-SERVICE-2026.1Customer activation remains controlled
Production-ready core offer
Available through a guided launch—not a one-click switch.
EZKall AI can scope, configure, and prepare these capabilities for production use. Each selected customer configuration remains held until the agreement package, channel controls, acceptance evidence, and accountable owner decision are complete.
Deterministic SMS intake
A configured messaging path can collect a bounded service request while preserving consent, opt-out, help, sensitive-data, and emergency controls.
Customer activation: held until customer-specific acceptance
Service and division routing
Approved keypad, speech, or text choices can route an inquiry into the correct configured service path.
Customer activation: held until customer-specific acceptance
After-hours response
Activated deterministic intake and safe-fallback paths can remain available outside staffed operator hours.
Customer activation: held until customer-specific acceptance
Operator queue and escalation
Accepted requests can enter a restricted review queue with accountable claim, aging, and internal escalation controls.
Customer activation: held until customer-specific acceptance
Secure customer onboarding workspace
A verified customer can complete the business profile, review decisions, and supply configuration details without activating service by submission alone.
Customer activation: held until customer-specific acceptance
Optional capability
Conversational AI is a controlled add-on.
It is not included merely because a customer selects it on a form or signs an agreement. A customer-specific AI configuration requires its own approved prompts, knowledge boundaries, disclosures, escalation route, monitored acceptance, and rollback.
Conversational AI
Business-specific AI conversation may be evaluated only through a separately scoped, monitored, customer-specific add-on with approved prompts, knowledge boundaries, disclosures, escalation, acceptance evidence, and rollback.
Not generally available · Never activated automatically
Customer path
One accountable path from interest to activation.
The secure workspace and signed documents move the work forward. Neither one activates a provider or customer channel by itself.
01
Prospect Intake
02
Human Qualification
03
Agreement Package
04
Verified Workspace
05
Customer Specific Configuration
06
Acceptance And Owner Activation
Activation boundary
The offer is live. Customer configurations remain fail-closed.
This declaration authorizes sales-assisted offering and onboarding. It does not create a customer record, start billing, purchase or configure a number, send a message, place a call, or activate a provider. The completed Order Form and Service Activation Schedule control the exact customer scope.