GitHub + Netlify
Source and web delivery
GitHub is the intended source of truth; Netlify builds and deploys the static national website.
Integration model
Connected where it matters.
Explicit about what is active.
Integrations are enabled per deployment. The status language below distinguishes the current website foundation, initial operating tools, and governed expansion path.
Current foundationPer deploymentGoverned layer
Twilio
Voice and customer-care SMS
Phone and messaging workflows require approved number configuration, carrier registration, and compliant use.
Airtable
Operator intake queue
The initial operating model uses a structured queue for review and human follow-through.
EZKore
Intelligence and orchestration
Provides the control model for versions, consent context, audit evidence, security, and managed handoffs.
OpenAI
Conversational processing
AI processing is configured through approved application workflows, prompts, safeguards, and operating boundaries.
Business systems
Calendar, CRM, dispatch, and alerts
Adapters are scoped and verified for the customer’s tools; their availability is not implied by default.
Marketing-email platforms are not part of the default customer-care messaging story. Any promotional communication requires a separate, appropriate consent and compliance basis.
Build the response layer
Bring the tools your team already uses.
We will identify the minimum responsible integration path, define ownership, and confirm what is live before it appears in your workflow.